NabuOne · Support
Every customer message in one inbox
App Store and Google Play reviews and GitHub issues arrive on their own, next to the email conversations you log. Each ticket sits beside the customer's CRM record and the crash it is about.
Inbox
Drafted by an agent, sent by you
Ask an agent for a reply and it reads the ticket, the customer's history and the linked error before it writes. Nothing goes out until you send it.
- Store reviews and GitHub issues sync every 10 minutes
- Open, waiting and resolved views
- Replies leave from your own mail app
For your agents
Your agents work here too
Agents read the inbox, write reply drafts for you to send and link tickets to the bug they are fixing.
$ nabu-support learn
One app
Works with every other module
Questions
Which channels are supported?
App Store reviews, Google Play reviews and GitHub issues sync automatically. Email conversations are logged in a click, and replies open in your mail app.
Does an agent ever reply on its own?
No. Agents write drafts; you read and send them.
Support is part of NabuOne.
Every module, free for three days. Then $19.99 a month, $199.99 a year or $399.99 once.